Luxury Retail Sales Associate — Style & Clienteling Expert

kate spade new york; Scottsdale (AZ); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador, delivering personalized service and meeting store sales goals. You will blend luxury retail etiquette, omni-channel selling, and teamwork to build brand loyalty.

The role requires strong English, a background in luxury retail or fashion, and ability to work a flexible schedule including peak periods and weekends. You will also engage with digital tools and data to enhance the customer experience.

Qualifications

• 1+ years of luxury retail sales experience or equivalent.
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency for customer interactions.
• Background in luxury retail and social media/sales demonstrations is a plus.
• Ability to work in a fast-paced environment and meet goals.

Responsibilities

• Represent Coach as a brand ambassador with high standards.
• Provide personalized styling and product expertise to clients.
• Drive sales through cross-selling and tailored recommendations.
• Operate POS and mobile tools to complete transactions efficiently.
• Support store operations and inventory tasks as needed.

Skills

Customer service

English proficiency

Retail sales

Brand ambassador

Cross-selling

Social media savvy

Data capture

Tools

POS system

Mobile POS

iPad / laptop

Price sheets

Job description

Coach is seeking a Sales Associate to be the front-line ambassador, delivering personalized service and meeting store sales goals. You will blend luxury retail etiquette, omni-channel selling, and teamwork to build brand loyalty.

The role requires strong English, a background in luxury retail or fashion, and ability to work a flexible schedule including peak periods and weekends. You will also engage with digital tools and data to enhance the customer experience.