Luxury Retail Sales Associate — Clienteling & Style

Coach; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is a global fashion house founded in New York and part of the Tapestry family. The Sales Associate serves as the front‑line ambassador delivering elevated, personalized shopping experiences and supporting daily store operations.

Responsibilities include building client relationships, driving sales through cross‑selling and recommendations, and using mobile POS and social platforms to capture data and encourage repeat purchases.

Qualifications

• 1+ years of sales experience in luxury retail or closely related environment.
• Proven ability to meet or exceed personal and store KPIs.
• Strong English proficiency for customer interactions and team communication.
• Familiarity with social media selling or live-stream demonstrations is a plus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.

Skills

Luxury retail experience

Clienteling

Digital / social selling

English proficiency

Sales goals

Tools

POS systems

Mobile POS

iPad / laptop proficiency

Job description

Coach is a global fashion house founded in New York and part of the Tapestry family. The Sales Associate serves as the front‑line ambassador delivering elevated, personalized shopping experiences and supporting daily store operations.

Responsibilities include building client relationships, driving sales through cross‑selling and recommendations, and using mobile POS and social platforms to capture data and encourage repeat purchases.