Luxury Sales Associate & Clienteling Specialist

Tapestry (Coach/Kate Spade); Burlington (MA); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Coach is seeking a sales-driven ambassador to represent the brand on the selling floor, delivering personalized styling and top-tier service. You will build lasting relationships, drive sales through cross-selling and tailored recommendations, and utilize mobile POS and social platforms to capture data and encourage repeat purchases.

You will develop personal sales plans, meet KPIs, and participate in brand initiatives and training.

Qualifikationen

• 1+ years of sales experience in luxury retail preferred.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, and price sheets.
• Strong English proficiency.
• Luxury retail background with social media savvy and live-stream/video demo experience (preferred).
• Ability to work in a fast-paced environment.

Aufgaben

• Represent Coach as brand ambassador and follow style and service standards.
• Build client relationships through personalized styling and product knowledge.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and maintain relationships to close sales.

Kenntnisse

Sales experience

English proficiency

Customer service

Social media savvy

Live-stream shopping

Tools

POS system

iPad

Laptop

Jobbeschreibung

Coach is seeking a sales-driven ambassador to represent the brand on the selling floor, delivering personalized styling and top-tier service. You will build lasting relationships, drive sales through cross-selling and tailored recommendations, and utilize mobile POS and social platforms to capture data and encourage repeat purchases.

You will develop personal sales plans, meet KPIs, and participate in brand initiatives and training.