Luxury Sales Associate: Clienteling & Omnichannel

Tapestry, Inc.

Broomfield (CO)

On-site

USD 2,066,000 - 3,341,000

Full time

8 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coach is seeking a Sales Associate in Colorado to deliver a personalized luxury shopping experience, meet store goals, and support daily store operations. The role blends high-end service, omnichannel selling, and teamwork to drive brand loyalty and revenue.

The ideal candidate has 1+ year of luxury retail experience, strong English skills, and comfort with POS systems and social media tools for clienteling and data capture.

Qualifications

1+ years of sales experience in luxury retail or similar environment.
Experience with POS operation and basic tech tools (iPad/laptop, Mobile POS).
Strong English proficiency and communication skills.
Luxury retail background; social media Savvy and live-streaming experience preferred.
Ability to work in a fast-paced environment.

Responsibilities

Represent Coach as a brand ambassador, adhering to style and service standards.
Build client relationships through styling, product knowledge and fashion advice.
Drive sales via cross-selling, upselling and tailored recommendations.
Utilize mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed KPIs.

Skills

Sales experience

English proficiency

Luxury retail

Live-stream shopping

Clienteling

Tools

POS system

Mobile POS

iPad/laptop

Walkie-talkie

Job description

The ideal candidate has 1+ year of luxury retail experience, strong English skills, and comfort with POS systems and social media tools for clienteling and data capture.

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