Luxury Sales Associate — Clienteling & Omni-Channel

Tapestry, Inc.; Houston (TX); Presencial; USD 21.000 - 27.000; Tempo integral

Resumo da vaga

Coach is seeking a Sales Associate in Houston to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. The role blends luxury-retail service, omni-channel selling, and team collaboration.

Candidate will build lasting client relationships, use mobile POS to process transactions, participate in brand initiatives, and maintain visual merchandising standards.

Qualificações

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS).
• Walkie-talkie use and ability to read price/release sheets.
• Strong English proficiency.

Responsabilidades

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising).
• Maintain sales floor and stockroom organized; follow policies and asset protection procedures.

Conhecimentos

Sales experience

POS operation

English proficiency

Walkie-talkie use

Live-stream shopping

Clienteling

Social media savvy

Luxury retail experience

Reading price sheets

Ferramentas

POS system

Mobile POS

iPad

Laptop

Walkie-talkie

Descrição da vaga

Coach is seeking a Sales Associate in Houston to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. The role blends luxury-retail service, omni-channel selling, and team collaboration.

Candidate will build lasting client relationships, use mobile POS to process transactions, participate in brand initiatives, and maintain visual merchandising standards.