Luxury Retail Sales Associate – Clienteling & VIP Service

kate spade new york

Houston (TX)

On-site

USD 21,000 - 26,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401 (K)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition assistance

Job summary

Coach is seeking a Sales Associate in Houston to deliver an elevated, personalized shopping experience and help meet store sales goals while supporting daily operations. This role blends luxury retail service with omni‑channel selling and teamwork to foster brand loyalty and revenue.

The ideal candidate has 1+ years in luxury retail, strong English, and familiarity with POS systems, mobile devices, and clienteling.

Qualifications

  • 1+ years of sales experience in luxury retail.
  • Experience with POS and mobile devices.
  • Strong English proficiency and fashion knowledge.

Responsibilities

  • Represent Coach as brand ambassador, adhering to Coach style and service standards.
  • Build lasting client relationships through personalized styling and fashion advice.
  • Drive sales through cross‑selling, upselling, and tailored recommendations.
  • Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
  • Develop and execute personal sales plans; meet or exceed KPIs.
  • Source new customers, maintain relationships, and follow up to close sales.
  • Maintain high energy on the floor, manage multiple customers, adapt selling techniques.

Skills

Luxury retail
Clienteling
Live-stream shopping
Social media savvy
English proficiency
Team collaboration

Tools

POS operation
Mobile POS
iPad proficiency

Job description

Coach is seeking a Sales Associate in Houston to deliver an elevated, personalized shopping experience and help meet store sales goals while supporting daily operations. This role blends luxury retail service with omni‑channel selling and teamwork to foster brand loyalty and revenue.

The ideal candidate has 1+ years in luxury retail, strong English, and familiarity with POS systems, mobile devices, and clienteling.

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