Luxury Sales Associate – Brand Ambassador Flexible Schedule

kate spade new york; Grove City (Mercer County); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to join our luxury retail team. You will deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury service, omni‑channel selling, and teamwork to drive brand loyalty and revenue. We value strong English proficiency, a background in luxury retail, and the ability to work in a fast-paced environment.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally).
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and follow up to close sales.
• Maintain high energy on the floor and assist teammates.

Skills

Sales experience

POS operation

Customer service

English fluency

Social media savvy

Tools

POS System

Mobile POS

iPad

Job description

Coach is seeking a Sales Associate to join our luxury retail team. You will deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury service, omni‑channel selling, and teamwork to drive brand loyalty and revenue. We value strong English proficiency, a background in luxury retail, and the ability to work in a fast-paced environment.