Luxury Retail Sales Associate — Flexible Schedule

kate spade new york; Edina (MN); Presencial; USD 21.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Descripción de la vacante

Coach is seeking a Sales Associate in a luxury retail environment in the United States. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

The role blends luxury service with omni-channel selling and teamwork to drive brand loyalty and revenue. Key responsibilities include representing the brand, building client relationships, driving cross-sells, and using mobile POS and clienteling tools.

Formación

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS)
• Strong English proficiency
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills

Responsabilidades

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Conocimientos

Sales experience

POS operation

English proficiency

Social media savvy

Live-stream shopping

Clienteling

Data acquisition

Descripción del empleo

Coach is seeking a Sales Associate in a luxury retail environment in the United States. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

The role blends luxury service with omni-channel selling and teamwork to drive brand loyalty and revenue. Key responsibilities include representing the brand, building client relationships, driving cross-sells, and using mobile POS and clienteling tools.