Luxury Retail Sales Associate — Flexible Schedule

kate spade new york; Skokie (IL); On-site; USD 21,000 - 27,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the brand, delivering an elevated, personalized shopping experience, meeting sales goals, and supporting daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. The ideal candidate has 1+ years of sales experience, strong English, and comfort with POS systems and social selling.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Luxury retail background, social media savvy, live-stream shopping or video demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPI targets.
• Source new customers and follow up to close sales.
• Maintain a high energy on the floor and manage multiple customers.

Skills

Sales experience

POS operation

English proficiency

Fashion awareness

Social media savvy

Tools

Mobile POS

iPad

Laptop

Walkie-talkie

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the brand, delivering an elevated, personalized shopping experience, meeting sales goals, and supporting daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. The ideal candidate has 1+ years of sales experience, strong English, and comfort with POS systems and social selling.