Luxury Retail Team Lead: Clienteling & Growth

Brobston Group LLC; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group LLC in Columbus, OH is seeking a Team Manager to lead and mentor the store team, delivering exceptional client experiences while driving sales and business performance. You will partner with the Store Manager to coach staff, implement action plans, and elevate product performance through clienteling and visual merchandising.

The role requires strong commercial acumen and people leadership to thrive in a fast-paced luxury retail environment.

Qualifications

• Proven leadership experience in luxury retail with a strong commercial focus.
• Ability to coach and develop team members and to drive sales through clienteling and merchandising.
• Excellent communication, interpersonal skills, and adaptability in a dynamic retail environment.
• Passion for delivering exceptional customer service and building lasting client relationships.

Responsibilities

• Lead, coach, and develop the store team to ensure outstanding client service and achieve sales targets.
• Create and deliver action plans to boost business and product performance using visual merchandising, clienteling, training, and team animation.
• Manage selling and floor operations, including client and business development and team performance tracking.
• Oversee daily store operations to maintain brand standards and operational excellence.

Skills

Leadership

Clienteling

Visual merchandising

Sales targets

Retail operations

Job description

Brobston Group LLC in Columbus, OH is seeking a Team Manager to lead and mentor the store team, delivering exceptional client experiences while driving sales and business performance. You will partner with the Store Manager to coach staff, implement action plans, and elevate product performance through clienteling and visual merchandising.

The role requires strong commercial acumen and people leadership to thrive in a fast-paced luxury retail environment.