Luxury Store Lead & Clienteling Coach

Brobston Group LLC; King of Prussia (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group LLC in King of Prussia, PA, seeks a Team Lead to support Store and Team Managers, mentor the sales team, and drive exceptional client experiences. The role blends client development with floor management, product expertise, and operational support to uphold luxury positioning.

You will mentor staff, lead high-value clienteling efforts, and ensure merchandising standards while collaborating across teams to meet sales targets and deliver a polished customer journey.

Qualifications

• Proven retail sales experience with a strong client-focused approach.
• Demonstrated leadership and ability to coach and develop team members.
• Excellent communication and relationship-building skills.
• Strong product knowledge and commercial awareness in a luxury retail environment.
• Availability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Drive client and business development through personalized clienteling and proactive outreach
• Lead selling and floor management to achieve sales targets and maintain merchandising standards
• Support, mentor, and develop team members in partnership with Store and Team Managers
• Champion a product category by sharing expertise and promoting key items
• Assist with store operations and administrative tasks as needed

Skills

Leadership

Clienteling

Communication

Relationship-building

Product knowledge

Floor management

Job description

Brobston Group LLC in King of Prussia, PA, seeks a Team Lead to support Store and Team Managers, mentor the sales team, and drive exceptional client experiences. The role blends client development with floor management, product expertise, and operational support to uphold luxury positioning.

You will mentor staff, lead high-value clienteling efforts, and ensure merchandising standards while collaborating across teams to meet sales targets and deliver a polished customer journey.