Luxury Retail Team Leader & Coach

Brobston Group LLC; Los Angeles (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Brobston Group LLC is seeking a Team Manager to lead the in-store sales team at a premium luxury location in Los Angeles. You will mentor staff, elevate client experiences, and partner with the Store Manager to drive sales performance and maintain brand standards in a fast-paced retail setting.

The role emphasizes clienteling, coaching, and operational excellence to deliver exceptional luxury service and strong business results.

Qualifications

• Proven people leadership experience in retail.
• Commercially minded with understanding of luxury and local market.
• Passion for exceptional customer service and exceeding client expectations.
• Agile and adaptable in a dynamic, fast-paced environment.

Responsibilities

• Lead, coach and develop the store team to achieve sales and service goals.
• Drive client acquisition and retention through clienteling and relationship-building.
• Support selling and floor management, visual merchandising and product performance.
• Create and deliver action plans to boost business through training and team animation.
• Oversee store operations to ensure the highest level of client experience.

Skills

People leadership

Coaching

Clienteling

Customer service

Retail experience

Adaptability

Job description

Brobston Group LLC is seeking a Team Manager to lead the in-store sales team at a premium luxury location in Los Angeles. You will mentor staff, elevate client experiences, and partner with the Store Manager to drive sales performance and maintain brand standards in a fast-paced retail setting.

The role emphasizes clienteling, coaching, and operational excellence to deliver exceptional luxury service and strong business results.