Luxury Retail Team Lead: Client Experience & Growth

Brobston Group; San Jose (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability coverage

Parental leave

seven paid holidays

Vacation days

Employee discounts

Retirement plan

Job summary

Moncler in San Jose seeks a Team Lead to coach the store team, drive sales, and embody luxury service and customer connection. You will mentor staff, model brand values, and ensure superb client experiences on the sales floor.

Responsibilities include growing client relationships, managing day-to-day operations, and collaborating with management to hit targets while maintaining premium in-store standards and a seamless client journey.

Qualifications

• Minimum 5 years of progressive retail experience (luxury retail experience is preferred).
• Minimum 2 years of supervisory experience.
• Strong leadership and client-centric approach.

Responsibilities

• Lead and coach store team to exceed sales targets.
• Develop long-term client relationships and maintain a personal client book.
• Oversee operations and maintain brand standards.
• Communicate retail strategy and performance through briefings and coaching.
• Ensure high level of client experience and service.

Skills

Retail leadership

Client relations

Sales targets

Team coaching

Analytical skills

Tools

MS Office

Job description

Moncler in San Jose seeks a Team Lead to coach the store team, drive sales, and embody luxury service and customer connection. You will mentor staff, model brand values, and ensure superb client experiences on the sales floor.

Responsibilities include growing client relationships, managing day-to-day operations, and collaborating with management to hit targets while maintaining premium in-store standards and a seamless client journey.