Luxury Retail Team Lead

Samsonite International S.A.; Florida; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with a company match

Incentive program eligibility

Job summary

TUMI is seeking an Associate Manager for its luxury Retail team. You will create an exceptional client experience that reflects the brand ethos while building relationships and driving sales through outstanding service.

Ideal candidates are passionate about luxury, travel and lifestyle markets, and eager to grow within a dynamic store environment. You will lead initiatives in sales, client engagement, training, and visual standards, with opportunities for development and advancement as we work

Qualifications

• Proven track record of meeting sales goals and KPI targets.
• Passion for luxury lifestyle, clients, and product assortment.
• Experience coaching and developing store staff.

Responsibilities

• Meet and exceed personal sales and KPI targets.
• Build strong client relationships and deliver world-class service.
• Lead, train and coach store associates; support Store Manager with training initiatives.
• Maintain visual merchandising standards and client experience.
• Ensure payroll accuracy and adherence to company policies.

Skills

Sales experience

Client service

Luxury retail

Team leadership

Job description

TUMI is seeking an Associate Manager for its luxury Retail team. You will create an exceptional client experience that reflects the brand ethos while building relationships and driving sales through outstanding service.

Ideal candidates are passionate about luxury, travel and lifestyle markets, and eager to grow within a dynamic store environment. You will lead initiatives in sales, client engagement, training, and visual standards, with opportunities for development and advancement as we work