Luxury Retail Team Lead

TUMI; Costa Mesa (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EAP)

Comprehensive benefits package

Job summary

TUMI is seeking an Associate Manager for its Costa Mesa, CA retail team. In this on-site role you will nurture client relationships, uphold luxury brand standards, and drive sales through outstanding service.

The ideal candidate brings strong luxury retail experience, a proven track record of meeting KPIs, and leadership by example. You will train and motivate staff, coordinate store operations, and contribute to a dynamic, high-energy shopping environment.

Qualifications

• Experience in luxury retail preferred.
• Strong sales and KPI achievement.
• Flexible availability including nights and holidays.

Responsibilities

• Drive sales through exceptional client service.
• Lead and coach store associates to achieve KPI goals.
• Ensure visual standards and brand guidelines are followed.
• Manage daily store operations and scheduling.

Skills

Client service

Sales excellence

Luxury retail experience

Communication skills

Time management

Team leadership

Initiative

Job description

TUMI is seeking an Associate Manager for its Costa Mesa, CA retail team. In this on-site role you will nurture client relationships, uphold luxury brand standards, and drive sales through outstanding service.

The ideal candidate brings strong luxury retail experience, a proven track record of meeting KPIs, and leadership by example. You will train and motivate staff, coordinate store operations, and contribute to a dynamic, high-energy shopping environment.