Luxury Retail Sales Support Specialist III

Tapestry; Chesterfield (MO); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global luxury fashion house seeking a Sales Support Associate to elevate store performance and guest experiences in a fast-paced retail setting. You will welcome clients, assist with purchases, and maintain a polished, welcoming sales floor.

Responsibilities include operating POS, processing shipments, stockroom upkeep, merchandising updates, and supporting social media engagement while upholding Loss Prevention standards and team collaboration.

Qualifications

• 1+ years of retail experience, preferably in luxury retail.
• Knowledge of fashion trends and market competition.
• Proficiency with iPad/laptop, POS, cash handling.
• Strong English language skills and customer service orientation.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Serve as brand ambassador; support social media engagement.
• Operate POS accurately; maintain cash wrap organization.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.
• Stock replenishment and visual merchandising updates.
• Respond to customer requests; collaborate with team as needed.

Skills

Customer service

Communication

Cash handling

Retail experience

Tools

POS systems

iPad/Mobile POS

Stock management

Job description

Coach is a global luxury fashion house seeking a Sales Support Associate to elevate store performance and guest experiences in a fast-paced retail setting. You will welcome clients, assist with purchases, and maintain a polished, welcoming sales floor.

Responsibilities include operating POS, processing shipments, stockroom upkeep, merchandising updates, and supporting social media engagement while upholding Loss Prevention standards and team collaboration.