Luxury Retail Sales Support Specialist

Coach; Florida City (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Coach is a global fashion house offering luxury retail experiences. The Sales Support Associate role supports store success by delivering excellent customer service, handling POS transactions, and maintaining a well-organized sales floor.

Responsibilities include greeting clients, assisting with product needs, processing shipments, and upholding visual standards while collaborating with the team to meet store goals.

Qualifications

• Experience in luxury retail or high-end service is a plus.
• Strong communication and customer service skills are essential.
• Ability to operate POS and manage cash accurate and securely.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Operate POS accurately, maintain cash wrap and stockroom organization.
• Receive, process, and organize shipments; maintain stock levels and visual merchandising.

Skills

Customer service

Cash handling

Stock replenishment

Merchandising

Communication

Team collaboration

Tools

POS system

iPad / Laptop

Job description

Coach is a global fashion house offering luxury retail experiences. The Sales Support Associate role supports store success by delivering excellent customer service, handling POS transactions, and maintaining a well-organized sales floor.

Responsibilities include greeting clients, assisting with product needs, processing shipments, and upholding visual standards while collaborating with the team to meet store goals.