Luxury Retail Sales Support Specialist

Tapestry, Inc.; Miromar Lakes (FL); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to enhance the store's efficiency and customer experience. You will greet clients, assist with their needs, and maintain an organized sales floor while ensuring accurate cash handling at the POS.

Join a globally recognized brand under Tapestry, with a flexible schedule and opportunities to engage customers through in‑store and social media channels. Expect dynamic teamwork and a strong focus on service excellence.

Qualifications

• 1+ year of retail experience, preferably luxury.
• Knowledge of cash handling and POS procedures.
• Familiar with iPad/laptop, basic computer tasks.
• Ability to read price sheets and product release information.
• Strong communication and customer service skills.

Responsibilities

• Welcome clients warmly and professionally.
• Anticipate needs and provide personalized service.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers.
• Maintain stockroom cleanliness and visual merchandising updates.

Skills

Retail experience

Cash handling

Cash register systems

Mobile POS

Basic computer skills

Customer service

English proficiency

Tools

POS systems

Mobile POS

Cash registers

Job description

Coach is seeking a Sales Support Associate to enhance the store's efficiency and customer experience. You will greet clients, assist with their needs, and maintain an organized sales floor while ensuring accurate cash handling at the POS.

Join a globally recognized brand under Tapestry, with a flexible schedule and opportunities to engage customers through in‑store and social media channels. Expect dynamic teamwork and a strong focus on service excellence.