Luxury Retail Sales Support Specialist

Tapestry, Inc.; Glendale (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Glendale seeks a Sales Support Associate to help drive store success through warm, efficient service at the cash wrap and on the sales floor. You will assist with shipments, stock, and merchandising, support social media engagement, and ensure loss prevention and housekeeping standards are met.

Experience in luxury retail and strong English communication are preferred. Flexible schedule including nights, weekends, and peak seasons is expected.

Qualifications

• 1+ year of relevant retail experience in luxury or premium brands.
• Strong customer service skills and ability to build rapport with clients.
• Proficient with cash handling, POS systems, and basic computer tasks.

Responsibilities

• Welcome clients with warmth and professionalism.
• Anticipate needs and provide personalized assistance; act as brand ambassador.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stockroom cleanliness and manage stock levels; replenish sales floor.
• Support sales floor activities, respond to customer requests, and collaborate with team.
• Adhere to Loss Prevention guidelines and ensure housekeeping standards.

Skills

Retail experience

Customer service

Cash handling / POS

Stock & merchandising

Communication skills

Tools

POS systems

iPad / Mobile POS

Walkie talkie

Job description

Coach in Glendale seeks a Sales Support Associate to help drive store success through warm, efficient service at the cash wrap and on the sales floor. You will assist with shipments, stock, and merchandising, support social media engagement, and ensure loss prevention and housekeeping standards are met.

Experience in luxury retail and strong English communication are preferred. Flexible schedule including nights, weekends, and peak seasons is expected.