Luxury Retail Sales Support Specialist

Coach; San Juan (PR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in a luxury retail setting. You will welcome clients with warmth, anticipate their needs, and provide personalized service at the cash wrap while maintaining a pristine sales floor.

You will support stock flow from receipt to POS and help with shipments, transfers, and merchandising updates. The role requires strong English communication skills, a keen eye for fashion trends, and the ability to multitask in a fast-paced environment, including evenings

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Greet clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and manage cash wrap in accordance with policy.
• Receive, process and organize shipments; maintain stockroom cleanliness.

Skills

Customer service

Cashier experience

Stock experience

English proficiency

Tools

POS systems

Walkie-talkie

Job description

Coach is seeking a Sales Support Associate in a luxury retail setting. You will welcome clients with warmth, anticipate their needs, and provide personalized service at the cash wrap while maintaining a pristine sales floor.

You will support stock flow from receipt to POS and help with shipments, transfers, and merchandising updates. The role requires strong English communication skills, a keen eye for fashion trends, and the ability to multitask in a fast-paced environment, including evenings