Luxury Retail Sales Support I Elevate Customer Experience

Tapestry, Inc.; Glendale (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Glendale, AZ, is seeking a Sales Support Associate to greet clients, assist at the cash wrap, and ensure a well‑maintained sales floor. The role emphasizes brand representation, efficient checkout, and accurate stock flow from receipt to sale.

Ideal candidates will have retail experience, knowledge of fashion trends, strong English, and the ability to multitask in a fast-paced environment while upholding high service standards.

Qualifications

• 1+ year of retail experience, preferably luxury retail.
• Knowledge of fashion trends and marketplace competition.
• Experience with cash registers and basic computer skills (iPad/Laptop).
• Strong attention to detail and organization; ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador in the local market; support social media engagement.
• Operate POS accurately and maintain cash wrap; handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and implement visual merchandising updates.
• Support sales floor activities, respond to customer requests, and partner with team or management.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Skills

Customer service

Cash handling

Retail experience

Stock knowledge

English proficiency

Multi-tasking

Communication

Tools

POS systems

iPad / Laptop use

Walkie-talkie

Job description

Coach in Glendale, AZ, is seeking a Sales Support Associate to greet clients, assist at the cash wrap, and ensure a well‑maintained sales floor. The role emphasizes brand representation, efficient checkout, and accurate stock flow from receipt to sale.

Ideal candidates will have retail experience, knowledge of fashion trends, strong English, and the ability to multitask in a fast-paced environment while upholding high service standards.