Luxury Retail Sales Support Specialist

Tapestry, Inc.; Chandler (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house that celebrates individuality and inclusive style. This Sales Support Associate role focuses on delivering friendly, efficient service at the cash wrap and ensuring the sales floor remains pristine and organized.

As a brand ambassador, you will assist in stock handling, quick checkouts, and creating a welcoming environment for customers in our Chandler store. Experience in luxury retail and strong English communication are desired.

Qualifications

• 1+ year of retail experience (cashier/stock) preferred.
• Solid knowledge of fashion trends and market competition.
• Familiarity with cash register systems and basic computer skills (iPad/Laptop).
• Ability to read price and product release sheets; strong communication skills.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Operate POS accurately; maintain cash wrap and stockroom organization.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends

Cash register systems

Basic computer skills

iPad

Mobile POS

Walkie talkie

Price sheets literacy

Tools

iPad

Laptop

Mobile POS

Internet

Job description

Coach is a global fashion house that celebrates individuality and inclusive style. This Sales Support Associate role focuses on delivering friendly, efficient service at the cash wrap and ensuring the sales floor remains pristine and organized.

As a brand ambassador, you will assist in stock handling, quick checkouts, and creating a welcoming environment for customers in our Chandler store. Experience in luxury retail and strong English communication are desired.