Luxury Retail Sales Support Specialist

kate spade new york; Chandler (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid leave

Job summary

Coach is hiring a Sales Support Associate to provide warm, professional service at the cash wrap and on the sales floor in Chandler, AZ. You will help maintain stock, process shipments, and support store operations while delivering exceptional customer experiences.

The role requires retail experience, strong English communication, basic computer skills, and the ability to multitask in a fast-paced environment. Flexible scheduling and adherence to brand standards are expected.

Qualifications

• 1+ year of retail experience, preferably luxury retail
• Knowledge of cash register systems and basic computer use
• Ability to multitask in a fast-paced environment and maintain accuracy
• Excellent communication and customer service skills
• Strong English language proficiency (for US market)

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
• Serve as a brand ambassador in-store and in the local market; support social media engagement
• Operate POS accurately and maintain cash wrap organization
• Suggest add-on products and promote gift cards
• Receive, process, and organize shipments and stock transfers; report discrepancies
• Manage stock levels and visual merchandising updates
• Support sales floor activities and respond to customer requests
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Skills

Retail experience

Cash handling

POS knowledge

Basic computer skills

Multitasking

Communication skills

English proficiency

Tools

POS systems

Job description

Coach is hiring a Sales Support Associate to provide warm, professional service at the cash wrap and on the sales floor in Chandler, AZ. You will help maintain stock, process shipments, and support store operations while delivering exceptional customer experiences.

The role requires retail experience, strong English communication, basic computer skills, and the ability to multitask in a fast-paced environment. Flexible scheduling and adherence to brand standards are expected.