Luxury Retail Sales Support Specialist

Coach; Austin (TX); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Austin, TX is hiring for a Sales Support Associate to deliver exceptional customer service at the store level. You will welcome clients, assist with product selection, and maintain an organized sales floor while supporting stock flow and shipments.

The role emphasizes brand representation, accurate POS operations, and proactive collaboration with the team to meet store goals and customer expectations.

Qualifications

• 1+ year of retail experience, preferably luxury retail.
• Knowledge of fashion trends and market competition.
• Strong communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and stockroom, maintain stock levels and visual merchandising.

Skills

Retail experience

Fashion trends

Customer service

POS handling

Tools

Cash register systems

Mobile POS

Walkie talkie

Job description

Coach in Austin, TX is hiring for a Sales Support Associate to deliver exceptional customer service at the store level. You will welcome clients, assist with product selection, and maintain an organized sales floor while supporting stock flow and shipments.

The role emphasizes brand representation, accurate POS operations, and proactive collaboration with the team to meet store goals and customer expectations.