Luxury Fashion Sales Support Specialist

Tapestry, Inc.; San Marcos (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paternity and Maternity Leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a luxury fashion house, seeks a Sales Support Associate in Texas to help drive store success. You will greet clients warmly, assist at the cash wrap, and ensure the sales floor is clean, organized, and well merchandised.

This role emphasizes brand representation, accurate POS operation, stock management, and collaboration with team members. Flexibility in scheduling and strong English communication are valued traits.

Qualifications

• 1+ year retail experience preferred, ideally in luxury retail service.
• Knowledge of fashion trends and market competition.
• Familiarity with cash registers and basic computer skills (iPad/laptop, Mobile POS, Internet).
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Luxury retail

POS familiarity

Communication

Attention to detail

Multitasking

English proficiency

Tools

POS system

Mobile POS

iPad

Laptop

Job description

Coach, a luxury fashion house, seeks a Sales Support Associate in Texas to help drive store success. You will greet clients warmly, assist at the cash wrap, and ensure the sales floor is clean, organized, and well merchandised.

This role emphasizes brand representation, accurate POS operation, stock management, and collaboration with team members. Flexibility in scheduling and strong English communication are valued traits.