Luxury Retail Sales Support - Flexible Schedule & Growth

Tapestry, Inc.; Simpsonville (KY); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house with a luxury retail focus. The Sales Support Associate role emphasizes warm, professional client interactions at the cash wrap and on the sales floor, ensuring accurate product flow from receipt to point of sale.

The position requires energetic, detail-oriented individuals who can multitask in a fast-paced luxury environment. This role supports brand commitment by delivering efficient service, stocking, merchandising, and maintaining store standards while

Qualifications

• 1+ years of retail experience (luxury preferred).
• Experience with cash registers, POS systems, and cash handling.
• Strong communication and customer service skills.
• Knowledge of fashion trends and luxury retail environment.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling & POS

Customer service

English proficiency

Job description

Coach is a global fashion house with a luxury retail focus. The Sales Support Associate role emphasizes warm, professional client interactions at the cash wrap and on the sales floor, ensuring accurate product flow from receipt to point of sale.

The position requires energetic, detail-oriented individuals who can multitask in a fast-paced luxury environment. This role supports brand commitment by delivering efficient service, stocking, merchandising, and maintaining store standards while