Luxury Retail Sales Support: Flexible Schedule & Growth

Tapestry, Inc.; Edison (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to be an integral part of the store's success, delivering warm, efficient service at the cash wrap and keeping the sales floor organized. You will support product flow from receipt to point of sale and act as a brand ambassador in the local market.

Ideal candidates have retail experience, knowledge of fashion trends, and strong English communication skills. The role requires flexibility for nights, weekends and peak seasons, with a focus on accuracy and

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and marketplace competition.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet), walkie talkie, price sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and partner with team or management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Communication

Multitasking

Attention to detail

English proficiency

Brand knowledge

Tools

Cash register systems

iPad / Laptop

Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to be an integral part of the store's success, delivering warm, efficient service at the cash wrap and keeping the sales floor organized. You will support product flow from receipt to point of sale and act as a brand ambassador in the local market.

Ideal candidates have retail experience, knowledge of fashion trends, and strong English communication skills. The role requires flexibility for nights, weekends and peak seasons, with a focus on accuracy and