Luxury Retail Sales Support — Flexible Schedule

Tapestry, Inc.; Birch Run (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house and part of the Tapestry portfolio. The Sales Support Associate role focuses on delivering a premium, efficient shopping experience at the cash wrap and sales floor while supporting stock flow and merchandising.

Ideal candidates have 1+ year in luxury retail, strong English communication, and proficiency with POS systems and basic tech. Flexible schedule and customer-focused service are essential.

Qualifications

• 1+ retail experience, preferably luxury retail service.
• Strong English language proficiency.
• Knowledge of cash register systems and basic computer skills.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Stock replenishment and visual merchandising updates; support floor activities.

Skills

Customer service

Communication

Attention to detail

Multitasking

Cash handling

POS experience

Organizational skills

Education

Education & experience

Tools

POS system

iPad/laptop

Walkie talkie

Job description

Coach is a global fashion house and part of the Tapestry portfolio. The Sales Support Associate role focuses on delivering a premium, efficient shopping experience at the cash wrap and sales floor while supporting stock flow and merchandising.

Ideal candidates have 1+ year in luxury retail, strong English communication, and proficiency with POS systems and basic tech. Flexible schedule and customer-focused service are essential.