Luxury Retail Sales Support — Flexible Schedule

Tapestry, Inc.; Indiana; On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of the Tapestry family, seeks a Sales Support Associate in Indiana. You will warmly greet clients, assist with product selection, operate the POS, and help maintain stock and visual merchandising on the sales floor.

Ideal candidates have 1+ year in retail, strong English communication, attention to detail, and the ability to multitask in a fast-paced luxury environment. Flexible schedule including nights and weekends is required.

Qualifications

• 1+ year of retail experience, preferably luxury retail or service.
• Excellent communication and customer service skills.
• Proficiency with cash handling and basic tech used on the floor.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail Experience

Customer Service

Cash Handling

English Proficiency

Education

High School Diploma

Tools

POS Systems

iPad/Laptop

Job description

Coach, part of the Tapestry family, seeks a Sales Support Associate in Indiana. You will warmly greet clients, assist with product selection, operate the POS, and help maintain stock and visual merchandising on the sales floor.

Ideal candidates have 1+ year in retail, strong English communication, attention to detail, and the ability to multitask in a fast-paced luxury environment. Flexible schedule including nights and weekends is required.