Luxury Retail Sales Support — Flexible Schedule

kate spade new york; Charlotte (NC); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Résumé du poste

Coach is seeking a Sales Support Associate in Charlotte to welcome clients, assist with transactions at the cash wrap, and maintain an organized sales floor. The role emphasizes delivering warm, professional service and supporting stock flow from receipt to sale.

The ideal candidate has retail experience, fashion awareness, and strong communication skills to thrive in a luxury environment and contribute to team success.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Knowledge of fashion trends and competitive marketplace.
• Familiarity with cash registers, basic computer skills, and POS systems.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.

Responsabilités

• Welcome clients with warmth and professionalism; anticipate their needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards; collect customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish floor, and update visual merchandising.

Connaissances

Retail experience

Fashion trend knowledge

Cash register knowledge

Computer literacy

Attention to detail

Multitasking

Customer service

English proficiency

Outils

Cash register systems

iPad/Mobile POS

Basic computer skills

Description du poste

Coach is seeking a Sales Support Associate in Charlotte to welcome clients, assist with transactions at the cash wrap, and maintain an organized sales floor. The role emphasizes delivering warm, professional service and supporting stock flow from receipt to sale.

The ideal candidate has retail experience, fashion awareness, and strong communication skills to thrive in a luxury environment and contribute to team success.