Luxury Retail Sales Support – Flexible Schedule

kate spade new york; San Marcos (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences. This Sales Support Associate role focuses on welcoming clients, delivering personalized service, and maintaining a well-organized sales floor. You will assist at the cash wrap, manage inventory, and contribute to a polished in-store environment.

Ideal candidates bring retail experience, strong communication, and a passion for fashion. Schedule flexibility is required for nights, weekends, and peak seasons, with lifting up to 25

Qualifications

• 1+ year of retail experience with cashier duties.
• Knowledge of fashion trends and competition in the marketplace.
• Experience with cash register systems and basic computing (iPad/laptop), walkie talkie usage.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work nights, weekends, peak seasons and high-traffic days.
• Ability to lift up to 25 lbs.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Job description

Coach is a global fashion house known for luxury retail experiences. This Sales Support Associate role focuses on welcoming clients, delivering personalized service, and maintaining a well-organized sales floor. You will assist at the cash wrap, manage inventory, and contribute to a polished in-store environment.

Ideal candidates bring retail experience, strong communication, and a passion for fashion. Schedule flexibility is required for nights, weekends, and peak seasons, with lifting up to 25