Luxury Retail Sales Support - Flexible Schedule

Tapestry, Inc.; Briarwood (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to contribute to store success in a luxury retail environment. You will warmly welcome clients, assist with their needs, and act as a brand ambassador while supporting efficient POS operations on the sales floor.

The role requires attention to detail, the ability to multitask, and strong communication skills in English, with flexibility for nights and weekends as needed to meet business demands.

Qualifications

• 1+ years of retail experience, preferably in luxury.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS and Internet), walkie talkie, price and product release sheets.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap, handle cash/media per policy.
• Suggest add-on products, promote gift cards, capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies; keep stockroom clean.
• Manage stock levels, replenish sales floor, and update merchandising.
• Support sales floor activities, respond to customer requests, partner with team/management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash register systems

English proficiency

Tools

iPad/laptop

Mobile POS

Walkie talkie

Price sheets

Job description

Coach is seeking a Sales Support Associate to contribute to store success in a luxury retail environment. You will warmly welcome clients, assist with their needs, and act as a brand ambassador while supporting efficient POS operations on the sales floor.

The role requires attention to detail, the ability to multitask, and strong communication skills in English, with flexibility for nights and weekends as needed to meet business demands.