Luxury Retail Sales Support — Flexible Schedule

kate spade new york; Gilbert (AZ); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate role focuses on welcoming clients, processing transactions, and maintaining a pristine sales floor while supporting stock flow from receipt to point of sale. The position requires flexibility for nights, weekends, and high-traffic days.

Candidates should have retail experience, strong English, and comfort with POS systems. A dynamic team and comprehensive benefits are part of the opportunity at Coach.

Qualifications

• Retail experience required; luxury retail preferred.
• Knowledge of fashion trends and price release sheets.
• Familiar with cash registers, iPad/laptop and Mobile POS.
• Strong communication and organizational skills; detail oriented.
• Excellent English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and implement visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team.

Skills

Retail experience

Cash handling

Customer service

POS systems

Mobile POS

English proficiency

Attention to detail

Tools

POS systems

Mobile POS

iPad / Laptop

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate role focuses on welcoming clients, processing transactions, and maintaining a pristine sales floor while supporting stock flow from receipt to point of sale. The position requires flexibility for nights, weekends, and high-traffic days.

Candidates should have retail experience, strong English, and comfort with POS systems. A dynamic team and comprehensive benefits are part of the opportunity at Coach.