Luxury Retail Sales Support Associate - Flexible Schedule

Tapestry, Inc.; Leeds (AL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store success through attentive service at the cash wrap and on the sales floor. You will ensure accurate receiving and stock flow from receipt to point of sale, while delivering a warm, personalized shopper experience in a luxury setting.

Join a team committed to exceptional customer service, brand ambassador role, and flexible scheduling to meet business needs, including nights and weekends.

Qualifications

• 1+ of previous retail experience (cashier/stock, sales).
• Keeps up-to-date with fashion trends.
• Knowledge of cash register systems; basic computer skills (iPad/laptop, Mobile POS).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion awareness

Cash register knowledge

Attention to detail

Multitasking

Customer service

English proficiency

Tools

POS systems

Job description

Coach is seeking a Sales Support Associate to help drive store success through attentive service at the cash wrap and on the sales floor. You will ensure accurate receiving and stock flow from receipt to point of sale, while delivering a warm, personalized shopper experience in a luxury setting.

Join a team committed to exceptional customer service, brand ambassador role, and flexible scheduling to meet business needs, including nights and weekends.