Luxury Retail Sales Support Associate — Flexible Schedule

Tapestry, Inc.; Tilton (NH); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to provide warm, personalized service at the cash wrap and on the sales floor. You will ensure accurate POS transactions, maintain stockroom organization, and support stock transfers and merchandising to enhance the customer experience.

The role requires styling awareness, strong communication, and the ability to multitask in a fast-paced environment, including flexible scheduling and weekend shifts.

Qualifications

• 1+ year of previous retail experience, preferably in luxury retail service.
• Knowledge of fashion trends and market competition.
• Proficiency with cash registers, POS devices, and basic computer skills.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; maintain stockroom cleanliness.
• Suggest add-on products and capture customer information where permitted.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

POS operation

Communication

Product knowledge

Tools

Cash register systems

Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to provide warm, personalized service at the cash wrap and on the sales floor. You will ensure accurate POS transactions, maintain stockroom organization, and support stock transfers and merchandising to enhance the customer experience.

The role requires styling awareness, strong communication, and the ability to multitask in a fast-paced environment, including flexible scheduling and weekend shifts.