Luxury Retail Sales Support Associate

Tapestry; Wrentham (MA); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to deliver warm, efficient service at the cash wrap and on the floor, ensuring a smooth flow from receipt to sale. You will assist customers, stock, and maintain a well-organized space while upholding brand standards in a fast-paced luxury setting.

You must have retail experience, fashion awareness, and strong English communication. The role emphasizes teamwork, flexibility in scheduling, and attention to detail in a dynamic store environment.

Qualifications

• Retail experience in luxury or high-end environments is preferred.
• Knowledge of fashion trends and market competition.
• Strong English language proficiency and excellent communication.
• Ability to operate POS and basic computer tools.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers.
• Maintain stockroom cleanliness and replenish the sales floor.
• Support visual merchandising updates and team collaboration.
• Uphold housekeeping standards and Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Customer service

Communication skills

Multitasking

Tools

Cash register systems

iPad/Mobile POS

Walkie talkie

Basic computer skills

Job description

Coach is seeking a Sales Support Associate to deliver warm, efficient service at the cash wrap and on the floor, ensuring a smooth flow from receipt to sale. You will assist customers, stock, and maintain a well-organized space while upholding brand standards in a fast-paced luxury setting.

You must have retail experience, fashion awareness, and strong English communication. The role emphasizes teamwork, flexibility in scheduling, and attention to detail in a dynamic store environment.