Luxury Retail Sales Support Associate

Tapestry, Inc.; Ocean City (NJ); Presencial; USD 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Descripción de la vacante

Coach is seeking a Sales Support Associate to help drive store success through friendly, efficient service at the cash wrap and on the sales floor. You will ensure accurate product flow from receipt to point of sale and support stockroom and merchandising tasks.

Ideal candidates have retail experience, strong English communication, and a flexible schedule. The role requires lifting up to 25 lbs and a proactive, customer-focused attitude, contributing to Coach's luxury retail environment in New

Formación

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• A combination of education and experience will be considered.
• Possesses knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment, and strong English language proficiency.
• Schedule: flexible including nights, weekends, peak seasons and holidays.
• Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally).

Responsabilidades

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Conocimientos

Customer service

Cash handling

Stock management

Communication skills

English proficiency

Herramientas

Cash register systems

Mobile POS

Inventory software

Descripción del empleo

Coach is seeking a Sales Support Associate to help drive store success through friendly, efficient service at the cash wrap and on the sales floor. You will ensure accurate product flow from receipt to point of sale and support stockroom and merchandising tasks.

Ideal candidates have retail experience, strong English communication, and a flexible schedule. The role requires lifting up to 25 lbs and a proactive, customer-focused attitude, contributing to Coach's luxury retail environment in New