Luxury Retail Sales Support Associate

Tapestry, Inc.; Wrentham (MA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to contribute to store success through warm customer interactions, accurate cash handling, and organized stockroom duties. You will help maintain a pristine sales floor, process shipments, and support merchandising and team collaboration in a fast-paced luxury environment.

Ideal candidates have prior retail experience, strong communication skills, and proficiency with POS systems and basic tech. Flexible schedule and weekend shifts are common.

Qualifications

• Previous retail experience, preferably in luxury retail.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism.
• Operate POS accurately and manage cash wrap.
• Receive, process, and organize shipments.
• Maintain stockroom and stock levels; assist with merchandising.
• Support floor activities and respond to customer requests.

Skills

Retail experience

Customer service

Cash handling

POS operations

English proficiency

Attention to detail

Tools

POS systems

iPad/laptop use

Walkie talkie

Price/product sheets

Job description

Coach is seeking a Sales Support Associate to contribute to store success through warm customer interactions, accurate cash handling, and organized stockroom duties. You will help maintain a pristine sales floor, process shipments, and support merchandising and team collaboration in a fast-paced luxury environment.

Ideal candidates have prior retail experience, strong communication skills, and proficiency with POS systems and basic tech. Flexible schedule and weekend shifts are common.