Luxury Retail Sales Support Specialist

Tapestry, Inc.; Tulalip Bay (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid leave

Commuter benefits

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to deliver warm, professional service in a luxury retail environment. You will operate POS, maintain the cash wrap, and help keep the sales floor organized while supporting stock flow from receipt to sale.

Ideal candidates have 1+ year retail experience, strong English communication, and attention to detail. Flexible scheduling includes nights, weekends, and peak periods. Ability to lift up to 25 lbs is required.

Qualifications

• 1+ year retail or cashier experience.
• Knowledge of fashion trends.
• Ability to use iPad/laptop and POS systems.
• Excellent English communication skills.
• Ability to lift 25 lbs and stand for long periods.

Responsibilities

• Greet clients warmly with professionalism and provide personalized assistance.
• Act as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap.
• Suggest add-on products, promote gift cards, and capture customer data where allowed.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels, replenish sales floor, and update visuals.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and follow loss prevention guidelines.

Skills

Customer service

Cash handling

Stock management

Communication

English proficiency

Tools

POS system

iPad/Mobile POS

Job description

Coach is seeking a Sales Support Associate to deliver warm, professional service in a luxury retail environment. You will operate POS, maintain the cash wrap, and help keep the sales floor organized while supporting stock flow from receipt to sale.

Ideal candidates have 1+ year retail experience, strong English communication, and attention to detail. Flexible scheduling includes nights, weekends, and peak periods. Ability to lift up to 25 lbs is required.