Luxury Retail Sales Supervisor - Clienteling Expert

Vince; Seattle (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Clothing allowance & merchandise

Gym reimbursement

Paid time off & holidays

Job summary

Vince in Seattle seeks a highly motivated FT Sales Supervisor who leads with selling and elevates every client interaction. You will set the tone on the floor with luxury service standards and deep product knowledge, guiding clients through the Vince aesthetic.

You are a top performer who exceeds goals, owns your client book, and drives brand-focused conversations that convert. This role requires flexibility, weekend/evening availability, and a passion for luxury fashion.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Strong verbal and written communication with customers.
• Able to climb ladders and lift up to 35 pounds while merchandising and maintaining the sales floor.

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations.
• Builds deep knowledge of fabrics, fits, construction, and design intent to guide purchasing decisions.
• Cultivates a robust client book through proactive outreach (SMS, email, follow-up, referrals).
• Speaks confidently about the Vince aesthetic to drive brand-focused interactions that sell.
• Converts walk-in traffic into loyal clients through elevated engagement and strategic wardrobing.
• Models best-in-class selling and clienteling on the floor to inspire the team.
• Supports store operations including POS, merchandising, inventory, and visuals.

Skills

Retail sales

Luxury brand experience

Customer relationship

Team collaboration

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince in Seattle seeks a highly motivated FT Sales Supervisor who leads with selling and elevates every client interaction. You will set the tone on the floor with luxury service standards and deep product knowledge, guiding clients through the Vince aesthetic.

You are a top performer who exceeds goals, owns your client book, and drives brand-focused conversations that convert. This role requires flexibility, weekend/evening availability, and a passion for luxury fashion.