Luxury Retail Sales Supervisor

Vince; Massachusetts; On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Healthcare options

401(k) match

Paid time off

Clothing allowance

Gym reimbursement

Mental health support

Parental leave

Disability insurance

Transit benefits

Discounts on gear

Job summary

Vince in Newton, MA is seeking a Sales Supervisor with a luxury mindset to lead clienteling and close sales while delivering the Vince experience. You will manage a high-energy floor, build your client book, and elevate service standards to drive revenue.

Responsibilities include mentoring peers, maintaining product knowledge, and supporting store operations. Flexible weekends/evenings and a passion for fashion are essential.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Team player who thrives in a collaborative environment.
• Strong verbal and written communication with customers.
• Comfortable with POS systems, CRM tools, and Microsoft Office.
• Able to climb ladders and lift up to 35 pounds while merchandising and maintaining the sales floor.
• Flexible work schedule; weekends, evenings, events and holidays.

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations.
• Build deep understanding of fabrics, fits, construction, and design intent to inspire confident purchasing decisions.
• Grow a robust client book through proactive outreach to generate repeat business and deepen loyalty.
• Speak confidently about the Vince aesthetic to drive brand-focused interactions that sell.
• Convert walk-in traffic into loyal clients through elevated engagement and wardrobe recommendations.
• Model best-in-class selling and clienteling on the floor to inspire the team.
• Support store operations including POS, merchandising, inventory, and visual standards.
• Uphold company policies including loss prevention and procedures.

Skills

Retail sales

Clienteling

Communication

Team player

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince in Newton, MA is seeking a Sales Supervisor with a luxury mindset to lead clienteling and close sales while delivering the Vince experience. You will manage a high-energy floor, build your client book, and elevate service standards to drive revenue.

Responsibilities include mentoring peers, maintaining product knowledge, and supporting store operations. Flexible weekends/evenings and a passion for fashion are essential.