Luxury Retail Sales Supervisor - Clienteling Expert

Vince Llc; Newton (MA); On-site; USD 29,000 - 36,000; Part time

Benefits offered by this job

Healthcare options

401(k) match

Paid time off

Clothing allowance

Gym reimbursement

Mental health support

Parental leave

Disability insurance

Commuter benefits

Discounts

Job summary

Vince Opco, LLC in Newton, MA is seeking a highly motivated, results-driven Sales Supervisor who leads with selling and elevates every client interaction. You will set the tone for the store by demonstrating luxury service standards, product knowledge, and a consultative selling approach.

Responsibilities include consistently achieving sales goals, growing a robust client book, and supporting store operations on the floor and with POS, merchandising, and inventory to maintain the Vince luxury

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Team player who thrives in a collaborative environment.
• Strong verbal and written communication skills for customer interactions.
• Comfortable with POS systems, CRM tools, and Microsoft Office.
• Able to climb ladders and stairs; lift up to 35 pounds while merchandising and maintaining the sales floor.
• Flexible work schedule; open to weekends, evenings, events, and holidays.

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations.
• Building a deep understanding of fabrics, fits, construction, and design intent to inspire confident purchasing decisions.
• Cultivate and grow a robust client book through proactive outreach to generate repeat business and deepen client loyalty.
• Speak confidently about the Vince aesthetic and drive brand-focused interactions that boost sales.
• Convert walk-in traffic into loyal clients through elevated engagement and a consultative selling approach.
• Model best-in-class selling and clienteling behaviors on the floor to inspire the team.
• Support store operation including POS, merchandising, inventory, and visual standards to reflect the Vince luxury experience.
• Uphold all company policies, including loss prevention and operational procedures.

Skills

Retail sales

Luxury environment

Communication

Customer service

Goal oriented

Tools

POS systems

CRM tools

MS Office

Job description

Vince Opco, LLC in Newton, MA is seeking a highly motivated, results-driven Sales Supervisor who leads with selling and elevates every client interaction. You will set the tone for the store by demonstrating luxury service standards, product knowledge, and a consultative selling approach.

Responsibilities include consistently achieving sales goals, growing a robust client book, and supporting store operations on the floor and with POS, merchandising, and inventory to maintain the Vince luxury