Luxury Retail Sales Supervisor

Vince Llc; Charlotte (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Generous PTO and holidays

Clothing allowance & discounts

Gym reimbursement

Job summary

Vince is seeking a results-driven Sales Supervisor for our Charlotte, NC store. You will lead with selling, elevate client interactions, and maintain Vince luxury standards. A top performer who exceeds goals and builds a robust client book will thrive in this role.

Responsibilities include turning walk-ins into loyal clients, mentoring on-floor selling behaviors, and supporting store operations. Strong product knowledge and energy are essential to drive sales and uphold brand integrity.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals
• Strong verbal and written communication skills
• Comfortable with POS systems, CRM tools, and Microsoft Office.

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations.
• Builds a robust client book through proactive outreach to generate repeat business.
• Converts walk-in traffic into loyal clients through elevated engagement and consultative selling.
• Supports store operations including POS, merchandising, inventory, and visual standards.

Skills

Retail sales

Customer service

Communication

POS systems

CRM tools

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince is seeking a results-driven Sales Supervisor for our Charlotte, NC store. You will lead with selling, elevate client interactions, and maintain Vince luxury standards. A top performer who exceeds goals and builds a robust client book will thrive in this role.

Responsibilities include turning walk-ins into loyal clients, mentoring on-floor selling behaviors, and supporting store operations. Strong product knowledge and energy are essential to drive sales and uphold brand integrity.