Luxury Retail Sales & Stock Specialist

Tapestry; Tigard (OR); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York with a luxury retail ethos and inclusive culture. The Sales Support Associate role focuses on warm, professional client interactions at the cash wrap, efficient stock flow, and accurate POS handling to support store success.

Ideal candidates have 1+ year retail experience, strong English communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Knowledge of cash register systems and basic computer skills.
• Strong English language proficiency and excellent communication.
• Ability to multitask in a fast‑paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Retail experience

English proficiency

Tools

POS systems

iPad / Mobile POS

Cash register

Laptop / computer

Walkie talkie

Job description

Coach is a global fashion house founded in New York with a luxury retail ethos and inclusive culture. The Sales Support Associate role focuses on warm, professional client interactions at the cash wrap, efficient stock flow, and accurate POS handling to support store success.

Ideal candidates have 1+ year retail experience, strong English communication, and the ability to multitask in a fast-paced environment.