Seasonal Luxury Retail Sales Support

Tapestry (Coach/Kate Spade); Jackson (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is a global fashion house renowned for its luxury retail experience. The Sales Support Associate role focuses on welcoming clients, delivering personalized service at the cash wrap, and maintaining an organized sales floor to ensure a smooth flow from receipt to sale.

Ideal candidates will have 1+ year in retail, strong English communication, and the ability to multitask in a fast-paced luxury environment while upholding brand standards.

Qualifications

• 1+ year of retail experience preferred in luxury environment.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced setting.
• Proficient with basic computer tools and point-of-sale systems.

Responsibilities

• Welcome clients with warmth and professionalism.
• Operate POS accurately and maintain cash wrap organization.
• Assist with stock transfers and maintain stockroom cleanliness.
• Suggest add-on products and capture customer information where permitted.
• Support visual merchandising updates and floor replenishment.
• Maintain housekeeping standards and follow loss prevention guidelines.

Skills

Retail experience

Customer service

English proficiency

Tools

Cash register systems

iPad/Mobile POS

Laptop/Internet usage

Job description

Coach is a global fashion house renowned for its luxury retail experience. The Sales Support Associate role focuses on welcoming clients, delivering personalized service at the cash wrap, and maintaining an organized sales floor to ensure a smooth flow from receipt to sale.

Ideal candidates will have 1+ year in retail, strong English communication, and the ability to multitask in a fast-paced luxury environment while upholding brand standards.