Luxury Retail Sales Manager: Elevate Customer Experience

Neiman Marcus; Short Hills (NJ); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance (Basic)

Supplemental Life Insurance

Disability Insurance

Voluntary Benefits

Job summary

Exemplar Luxury Group's Neiman Marcus unit seeks a Sales Manager to lead the in-store department sales experience, collaborate with merchants and vendors, and guide a high-performing team to meet revenue goals. You will work on-site in Short Hills, NJ, with 4+ years in luxury retail and a schedule including evenings, weekends, and holidays.

You’ll oversee merchandising, vendor relations, budgeting, and team performance while supporting audit controls and delivering exceptional customer

Qualifications

• 4+ years of luxury retail fashion experience.
• Track record achieving results.
• History of building, leading, motivating, and coaching teams.
• "Win together" mentality.
• Standing, bending, climbing stairs, and lifting up to 10 pounds may be required.
• Schedule to include evenings, weekends, and holidays.

Responsibilities

• Move towards the achievement of maximum sales and growth in partnership with department leads.
• Oversee merchandising and communications with merchant and vendor partners.
• Manage team execution and navigate risks to stay within department scope.
• Contribute to strategic goals for the store and set department priorities.
• Review business with Buyers and discuss action plans to drive positive results.
• Establish plans in partnership with Client Development Lead(s).
• Analyze customer behaviors and adjust processes accordingly.
• Plan and manage departmental budgets to minimize expenses and maximize revenue.
• Support audit compliance and stockroom controls.
• Manage people, product and placement, and promote sales within department.

Skills

Luxury retail leadership

Team coaching

Sales-driven

Results oriented

Evenings/weekends availability

Job description

Exemplar Luxury Group's Neiman Marcus unit seeks a Sales Manager to lead the in-store department sales experience, collaborate with merchants and vendors, and guide a high-performing team to meet revenue goals. You will work on-site in Short Hills, NJ, with 4+ years in luxury retail and a schedule including evenings, weekends, and holidays.

You’ll oversee merchandising, vendor relations, budgeting, and team performance while supporting audit controls and delivering exceptional customer