Luxury Sales Associate — Personal Styling & Clienteling

Tapestry (Coach/Kate Spade); Katy (TX); On-site; USD 18,000 - 29,000; Full time

Job summary

Coach is seeking a Sales Associate to serve as the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. 1+ years of sales experience and comfort with POS systems are preferred.

Qualifications

• 1+ years of sales experience, luxury retail preferred
• Experience with POS operation and basic computer proficiency (iPad/laptop)
• Ability to lift up to 25 lb regularly (up to 50 lb occasionally)
• Strong English proficiency
• Luxury retail background or social media savvy is a plus

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards
• Build lasting client relationships through personalized styling and product knowledge
• Drive sales through cross-selling and tailored recommendations
• Utilize POS and clienteling tools to capture data and encourage repeat purchases
• Develop and execute personal sales plans to meet KPIs
• Support inventory, replenishment, and visual merchandising on the floor

Skills

Sales experience

Fashion knowledge

POS operation

Mobile POS / iPad

Walkie-talkie use

Data capture / clienteling

Tools

POS systems

Mobile POS

Walkie-talkie

Job description

Coach is seeking a Sales Associate to serve as the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. 1+ years of sales experience and comfort with POS systems are preferred.