Luxury Retail Sales Associate: Personal Styling

Tapestry, Inc.; Mebane (NC); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 K

Paid parental leave

Commuter benefits

Disability insurance & tuition support

Job summary

Coach, part of Tapestry, Inc., seeks a Sales Associate to deliver a premium shopping experience, reach personal and store sales goals, and support daily store operations. This role blends luxury service, omni-channel selling, and team collaboration to drive loyalty and revenue.

Requires at least 1 year in luxury retail, strong English, and familiarity with POS and mobile tools. The position supports a fast-paced environment with flexible scheduling, including peak times and holidays.

Qualifications

• 1+ years of sales experience; luxury retail preferred
• Knowledge of fashion trends and competitors
• Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS)
• Ability to work in a fast-paced environment; strong English skills
• Experience with live-stream shopping or video demos, clienteling, and data acquisition (preferred)

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards
• Build lasting client relationships through styling and product knowledge
• Drive sales via cross-selling and upselling with personalized recommendations
• Utilize POS, clienteling tools, and social selling to capture data and encourage repeat purchases
• Meet or exceed personal and team KPIs; assist with store operations and inventory moves

Skills

Luxury retail experience

Clienteling

English proficiency

Sales goals

Live-stream/video demos

Tools

POS operation

Mobile POS

iPad usage

Job description

Coach, part of Tapestry, Inc., seeks a Sales Associate to deliver a premium shopping experience, reach personal and store sales goals, and support daily store operations. This role blends luxury service, omni-channel selling, and team collaboration to drive loyalty and revenue.

Requires at least 1 year in luxury retail, strong English, and familiarity with POS and mobile tools. The position supports a fast-paced environment with flexible scheduling, including peak times and holidays.