Luxury Retail Sales Associate – Personal Styling

Tapestry, Inc.; Deer Park (OH); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of the Tapestry family, seeks a Sales Associate to provide an elevated, personalized shopping experience and meet store sales goals. You will support daily operations, engage clients with fashion expertise, and drive brand loyalty through omni‑channel selling.

The role emphasizes luxury retail knowledge, strong English communication, and the ability to work in a fast‑paced environment while contributing to team success and customer satisfaction.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer use (iPad/laptop, Mobile POS).
• Strong English proficiency and ability to read price/release sheets.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build client relationships through styling and product knowledge.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Use POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs.
• Source new customers and follow up to close sales.
• Maintain store operations including cash wrap, inventory, visual merchandising.

Skills

Sales experience

Luxury retail

POS operation

English proficiency

Live-stream shopping

Data acquisition

Job description

Coach, part of the Tapestry family, seeks a Sales Associate to provide an elevated, personalized shopping experience and meet store sales goals. You will support daily operations, engage clients with fashion expertise, and drive brand loyalty through omni‑channel selling.

The role emphasizes luxury retail knowledge, strong English communication, and the ability to work in a fast‑paced environment while contributing to team success and customer satisfaction.