Luxury Retail Sales Associate — Flexible Schedule

Tapestry, Inc.; United States; On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a flagship brand under Tapestry, Inc. seeking a Sales Support Associate in the United States. The role focuses on delivering warm, professional service at the cash wrap and ensuring a well-maintained sales floor to support efficient product flow from receipt to point of sale.

The position emphasizes accurate POS transactions, stock organization, and collaboration with the store team to uphold brand standards and exceptional customer experiences across busy retail days.

Qualifications

• Excellent communication and customer service skills.
• Strong English language proficiency.
• Ability to multitask in a fast-paced environment.
• Knowledge of cash register systems and POS.
• Attention to detail and organizational skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Excellent communication

Customer service

Attention to detail

Multitasking

English proficiency

Tools

Cash register systems

Mobile POS

Job description

Coach is a flagship brand under Tapestry, Inc. seeking a Sales Support Associate in the United States. The role focuses on delivering warm, professional service at the cash wrap and ensuring a well-maintained sales floor to support efficient product flow from receipt to point of sale.

The position emphasizes accurate POS transactions, stock organization, and collaboration with the store team to uphold brand standards and exceptional customer experiences across busy retail days.